Privacy Policy
Last updated: 24|04|2025
Welcome to Konkan Kart ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the safety of your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website www.konkankart.in or interact with us via social platforms.
1. Information We Collect
We collect the following categories of information to provide you with a smooth shopping experience:
a) Personal Information
When you place an order, sign up for updates, or contact us, we collect:
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Full Name
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Email Address
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Phone Number
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Shipping and Billing Address
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Payment Method Details (processed securely via third-party gateways)
b) Order & Transaction Information
We track:
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Order history
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Product preferences
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Delivery tracking data
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Payment confirmation or failure
c) Device & Browsing Information
Automatically collected via cookies and analytics tools:
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IP address
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Device type and browser version
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Time zone and location
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Pages visited, time spent, and clicks made
d) Communication Data
Messages or queries sent via:
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WhatsApp
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Instagram/Facebook
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Contact forms or email
2. How We Use Your Information
We only use your data for specific and legitimate purposes, including:
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To process orders: Including delivery, order confirmation, and payment processing
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To communicate: Updates on your order, respond to inquiries, or share promotions (with your consent)
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To personalize your experience: Recommend products, show relevant content
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To improve our website: Analyze visitor behavior, fix bugs, and enhance site design
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To ensure security: Detect fraud, protect user accounts, and maintain website integrity
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your data only with trusted partners for the following purposes:
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Delivery Partners (e.g., courier companies) to ship your orders
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Payment Gateways (e.g., Razorpay, Paytm, UPI processors) for secure transactions
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Analytics Providers (e.g., Google Analytics) for site performance and user insights
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Marketing Tools (e.g., Mailchimp, WhatsApp Business) for communication, only if you opt-in
These third parties are bound by strict data protection and confidentiality agreements.
4. Your Privacy Rights
As a user, you have full control over your personal data:
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Right to access: You can request a copy of the information we hold about you.
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Right to correction: You may correct or update any inaccuracies in your data.
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Right to deletion: You can request that we delete your personal information from our records.
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Right to opt-out: Unsubscribe from marketing emails/messages at any time by clicking “Unsubscribe” or messaging us directly.
To exercise these rights, email us at support@konkankart.in
5. Data Retention
We retain your data only for as long as necessary to:
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Fulfill the purposes outlined above
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Comply with legal or tax obligations
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Resolve disputes and enforce policies
You may request early deletion by contacting us.
6. Data Security
We retain your data only for as long as necessary to:
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Fulfill the purposes outlined above
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Comply with legal or tax obligations
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Resolve disputes and enforce policies
You may request early deletion by contacting us.
7. Cookies and Tracking Technologies
We retain your data only for as long as necessary to:
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Fulfill the purposes outlined above
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Comply with legal or tax obligations
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Resolve disputes and enforce policies
You may request early deletion by contacting us.
8. Third-Party Services & Links
Our website may include links to third-party platforms (e.g., payment portals, social media, logistics tracking). We are not responsible for their privacy policies. Please review those before providing any data.
9. Children's Privacy
We do not knowingly collect or store information from children under the age of 13. If we become aware of such data, we will delete it promptly.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technological, or business changes. We encourage you to review this page periodically. The “Last Updated” date at the top reflects the most recent version.
11. Contact Us
If you have questions, feedback, or wish to make a request regarding your data, you may contact us at:
Konkan Kart – Customer Support
Email: support@konkankart.in
Phone: +918169246157
Website: www.konkankart.in